Metropolitan joins Navien’s $2 million club

One of the primary ways Metropolitan has been able to raise Navien brand awareness is by hosting educational seminars.

As official representatives of Navien America in the territories of Illinois, northwest Indiana and eastern Missouri, Metropolitan supports a network of distributors within the Midwest in providing homeowners with the highest-quality tankless water heating equipment and related accessories.

Our wholesale division was recently awarded the distinction of selling over $2 million in Navien inventory, joining Navien’s exclusive “$2 Million Club.”

Metropolitan’s Navien wholesale manager Mark Brickey attributed a number of factors to Metropolitan’s success, the first being the quality of Navien heaters and combination units.

“One of the reasons our sales team has had such success with Navien is because Navien sets the standard in the tankless industry,” said Brickey.  “Navien heaters and combination units are efficient and perform very well for end users, but what’s equally important is that Navien is committed to enhancing already great products whenever possible.”

One way in which Navien has improved its strong product base was the creation of the new NPE series heater.  With features such as the ability to utilize half-inch existing gas lines and two-inch venting, and the inclusion of an operator interface to view set points and essential system information, and run diagnostics, Navien’s new NPE series heater has garnered much popularity.

“Navien displayed its commitment to persistent improvement when it introduced the NPE series heater,” said Brickey.  “This new heater incorporates smart technology and comes with an abundance of new features our sales personnel can promote.  It truly is a one-of-a-kind heater.”

Brickey said Metropolitan’s sales staff has made a concentrated effort to endorse Navien units and said the training conducted both at and away from Metropolitan has significantly raised both interest in the brand and overall sales.

“Not only will we routinely hold trainings on Navien models to operators and installers at our facility, we have our sales staff conducting additional trainings behind the scenes,” said Brickey.  “Many times we’ll hold trainings after work hours at supply houses and contractor’s facilities.  We’ve made a great effort to not only raise brand awareness, but ensure operators are familiar with units, are comfortable working with them and can adequately conduct service.”

Overall Brickey credits the hard work of Metropolitan’s sales staff as the chief reason why its partnership with Navien has achieved positive results.

“Selling over $2 million in inventory is quite a feat for our sales staff and we were able to achieve this largely due to their hard work,” said Brickey.  “Particularly during this uncertain economic climate, it took a great deal of commitment and creativity on our end to create business, but we developed and executed the right strategy, and made it happen.”

For more information regarding Navien products, please contact a Metropolitan representative at 815-886-9200 or

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