As the official representatives of Navien America in the territories of Illinois, northwest Indiana and eastern Missouri, Metropolitan supports a network of distributors within the Midwest in providing homeowners with the highest-quality tankless water heating equipment and related accessories.
At the annual ASHRAE Show, our wholesale division was awarded the distinction of selling over $3 million in Navien inventory, tripling sales from last year and joining Navien’s exclusive “$3 Million Club.”
The division was also awarded for our Navien trainings we held at Metropolitan, supply houses and contractor’s facilities. We trained over 1,000 customers during 2013.
Not only will we routinely hold trainings on Navien models to operators and installers at our facility, we have our sales staff conducting additional trainings behind the scenes.
“The trainings were another way to help us get more business,” said Metropolitan’s Navien wholesale manager, Mark Brickey, “which escalated a lot quicker then we had ever imagined.”
Overall Brickey credits the hard work of Metropolitan’s sales staff as the chief reason why its partnership with Navien has achieved positive results.
“We’ve made a great effort to not only raise brand awareness, but ensure operators are familiar with units, are comfortable working with them and can adequately conduct service.”
Brickey would like to acknowledge, Dan Dore, Steve Moak, Brian Drafke, James Spurney and Matt Brickey as a team effort in tripling their sales as representatives for Navien.
“We were really surprised at how fast our sales grew over the year,” Brickey said, “but it goes to show that hard work really does pay off.”
Brickey said Metropolitan’s sales staff has made a concentrated effort to endorse Navien units and said the training conducted both at and away from Metropolitan has significantly raised both interest in the brand and overall sales.
“Selling over $3 million in inventory is quite a feat for our sales staff and we were able to achieve this largely due to their hard work,” said Brickey. “Particularly during this uncertain economic climate, it took a great deal of commitment and creativity on our end to create business, but we developed and executed the right strategy, and made it happen.”